Hospitality

Specialist Hospitality Audit, Advisory & Technology Services for Hotels, Resorts and Restaurants across the UAE & New Zealand

The UAE’s hospitality sector is among the most competitive and fast-moving in the world. Guest experience, food safety, operational controls and revenue integrity are not back-office concerns, they are what protects a property’s reputation, its margins, and its standing with owners and brands in a market where excellence is the baseline, not the goal.

PROFIX Consulting supports hotels, resorts, restaurants and hospitality management companies in Dubai, across the UAE and in New Zealand with Audit, Advisory and Technology Services purpose-built for the sector. We don’t adapt generic audit work to hospitality; we start from how hospitality businesses run.

What Sets Us Apart

We understand hospitality like no one else. 

Hospitality and real estate are our specialism, not a side practice. Every service is purpose-built for the sector and shaped by work with leading international brands.

We are a technology enabled firm. 

Our proprietary dashboards and live operational analytics make every engagement faster, sharper and more data-driven — moving you from a once-a-year report to continuous, real-time insight.

We have our own benchmarking and self-assessment platform. 

Included with our engagements, it lets your teams measure operational controls, food safety and guest experience against best practice, track every gap to closure, and benchmark performance across properties and over time.

500+ engagements and an expert team. 

Our leadership across the UAE and New Zealand brings more than 500 hospitality engagements between them — specialists who hit the ground running from day one.

Features

OUR HOSPITALITY SERVICES

Revenue Assurance & Operational Controls Review

We review the full revenue cycle across rooms, food & beverage and all operating departments from front-office and reservations controls through to billing, cash handling and revenue recognition — protecting margin and integrity at every step.

Food Safety & Compliance Reviews

We help hotels and restaurants achieve and maintain food-safety compliance, with reviews aligned to HACCP, the UAE Food Code and municipality requirements — keeping you audit-ready while protecting your guests and your licence to operate.

Mystery Shopping & Guest Experience Assessments

Independent, structured assessments of the end-to-end guest journey and the integrity controls behind it turning service quality, billing accuracy and cash-handling into measurable, comparable scores you can act on.

Business Risk Services

A wide spectrum of business risk services including Internal Audit, ICFR implementation, Controls Diagnostic Reviews and management reporting services — tailored to hospitality operations and brand standards.

Pre-Opening, HMA & Budget Reviews

Independent reviews of hotel management agreements, pre-opening budgets and system readiness giving owners clarity and confidence and protecting returns before and after opening.

Audit & Assurance

We follow a structured and risk-focused audit methodology to ensure accuracy, compliance, and transparency throughout the statutory audit process. Our approach is designed to identify key financial risks, strengthen reporting reliability, and provide stakeholders with clear and actionable insights.

Ready to take control of your finances? Let’s talk today.